Test Agent utilities

The Utils tab of the Test Agent configuration dialog holds some useful utilities for troubleshooting and management.

Ping tab

From here you can run ICMP Ping directly from the Test Agent towards a destination address. This is useful when troubleshooting Test Agent connectivity, for instance the management connection to the Netrounds cloud server. The function supports both IPv4 and IPv6.

Interface: The interface to use.

Destination: The destination IP address.

Example

PING www.google.se (173.194.71.94) from 192.168.1.73 : 56(84) bytes of data.
64 bytes from 173.194.71.94: icmp_req=1 ttl=45 time=39.0 ms
64 bytes from 173.194.71.94: icmp_req=2 ttl=45 time=38.0 ms
64 bytes from 173.194.71.94: icmp_req=3 ttl=45 time=38.0 ms
64 bytes from 173.194.71.94: icmp_req=4 ttl=45 time=38.0 ms
--- www.google.se ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 1502ms
rtt min/avg/max/mdev = 38.004/38.283/39.086/0.483 ms

 

Traceroute tab

From here you can run Traceroute directly from the Test Agent towards a destination address. The function is useful when troubleshooting Test Agent connectivity. Both IPv4 and IPv6 are supported.

Interface: The interface to use.

Destination: The destination IP address.

Example

traceroute to www.google.se (74.125.143.94), 30 hops max, 60 byte packets
 1  192.168.1.1  1.227 ms  1.396 ms  1.688 ms
 2  90.224.86.1  16.251 ms  16.233 ms  16.210 ms
 3  80.91.250.43  31.519 ms  31.504 ms  31.481 ms
 4  213.248.93.198  32.972 ms  32.954 ms  32.932 ms
 5  216.239.43.122  31.686 ms  31.666 ms  31.643 ms
 6  209.85.254.31  32.268 ms  31.493 ms  31.353 ms
 7  72.14.236.159  39.974 ms  39.851 ms  39.750 ms
 8  72.14.233.170  39.535 ms  38.830 ms  38.736 ms
 9  * * *
10  74.125.143.94  39.245 ms  38.925 ms  38.877 ms

 

ARP/NDP table tab

Displays the Test Agent ARP/NDP table on a selected interface.

Interface: The interface to display.

Example

192.168.1.1 dev eth0 lladdr a4:b1:e9:bd:f6:3c REACHABLE

 

Update tab

Here you can manually initiate a Test Agent update. Note that the Test Agent will normally be restarted following the update.

 

Reboot tab

From this tab you can reboot the Test Agent.

 

Unregister tab

From here you can unregister the Test Agent from the Netrounds system. Note that an unregistered Test Agent cannot be re-registered. Please contact support.netrounds.com if you have accidentally unregistered one of your Test Agents.

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